Have your say - procurement reforms

The Northern Territory Government is seeking feedback from Territory businesses on the next round of procurement reforms. Your feedback will inform the development of the reforms and identify opportunities to improve government procurement processes.

Complete the survey on NT Government Procurement Reforms | Have Your Say website by 16 November 2026.

Tender number NTG25-0043

Archived

Darwin - Provision of Switchboard Services for a Period of 36 Months

Provision of Switchboard Services for a period of 36 months that is required to operate from 7:30am to 5:30pm every business day, answering incoming calls from both external and internal NTG sources along with the provision of telephone directory assistance offering highly professional, quality-controlled, and customer-focused support.

Category:

Information Technology

Procurement method:

Public

Industry briefing details

Briefing on 24/04/2025 at 10:00 (Registration Required)

CAL accreditation required

No

Technical enquiries

Call 08 8924 3899 (if outside Australia call +61 8 8924 3899)

Region of works

The works will be conducted in the following region(s):

Request For Tender

Release

16/04/2025

Close

16/05/2025

Award

29/08/2025

Lodgement details

Electronic lodgement using the eLodgement facility

Faxing to Darwin tenders office on +61 8 8999 1935

The following documents will need to be provided:

  • No additional documents are required

Listed by

Department of Corporate and Digital Development

GPO Box 2391, Darwin NT 0801

For further enquiries, please contact the Darwin Procurement Office

Period contract - estimated unit rates of $1,877,682.12

Awarded

$1,877,682.12

Kinetic IT Pty Ltd

Kinetic IT

ABN: 97 072 941 943

L5, 24 Mitchell St, DARWIN NT 0800

Territory Enterprise: Yes

Aboriginal Enterprise: No

Women Owned: No